Using AI to achieve the future we aim for
Since our service launch in 2013, we have focused on providing the Mercari marketplace app with a superior easy-to-use UI/UX through rapid product development.
We set up a team specialized in AI at Mercari in 2017. Beyond improving UI/UX, the team has helped provide functionality and mechanisms for enabling Mercari to be used safely and securely.
Go here for information on AI technology implemented at Mercari.
Going forward, we will use more of the vast amounts of data accumulated at Mercari in order to accelerate service development personalized for each customer.
Utilize AI to change billions of lives
We use AI at Mercari in order to achieve our mission to "create value in a global marketplace where anyone can buy and sell." The power of technology connects individuals across the world, and enables everyone to enjoy selling and buying things easily. To provide this service, we continue to provide AI for making each experience of buying and selling across the globe smoother, faster, and safer.
The next step towards a global circular economy
If there's an item that one person doesn't want anymore, the item can be reused by delivering it to someone else who needs it. We aspire to realize a circular economy in which resources are used for a long time, limited by the lifespan of things.
In order to deliver the large number of items listed on Mercari to the right people, we need to make it so that each listed item can be accurately recognized by AI, identify the customer that needs the item, and promptly provide them with this information. This means we need to construct an AI system that makes use of diverse technologies, such as advanced image recognition, natural language processing, and statistical analysis. We are engaged in daily product development with the aim of contributing to the circular economy through AI.
We are a joint team made up of the four business organizations of JP Mercari, US Mercari, Merpay, and Souzoh. We constantly build industry-leading technology, and are engaged in testing and utilizing our AI system in multiple markets.
The AI team at Mercari is made up of AI professionals united through one of our core values: "Be a Pro." At the same time, the team supports personal growth. We support further growth for each team member through training and our mentoring program.